Support

Purchases, your account, and your data.

Purchases and messages

• New accounts get 8 free messages after confirming their email address.
• Message packs (30, 50 or 80 messages) are one-time purchases. There is no subscription and nothing renews.
• Your messages belong to your account, not to your phone. If you reinstall the app or switch devices, sign in with the same email and your balance is still there.
• A purchase did not show up? Close and reopen the app first. If the balance is still not updated, email us with the date of the purchase and the receipt or order number from Apple or Google.
• Refunds are handled by the store you paid through: Apple (reportaproblem.apple.com) or Google Play (your order history).

Delete your account and data

You can delete everything yourself, directly in the app:

1. Open Settings in Social Dynamics.
2. Tap Delete account.
3. Confirm with Delete everything.

This permanently deletes your profile, people, conversations and history from our database. It happens immediately and cannot be undone. Unused messages are lost when the account is deleted.

To delete just one person, open their dossier and choose Delete dossier.

If you no longer have the app installed, email support@socialdynamicsai.com from the address you signed up with and ask us to delete your account. More about what is stored and for how long is in the Privacy Policy.

Export your data

In Settings, tap Export my data to download your profile, people, conversations and credit history as a JSON file. A single dossier can be exported from its options menu.

Safety

Social Dynamics is not therapy, medical or legal advice. If you are in crisis or thinking about harming yourself, please contact local emergency services or a crisis line right away.